Privacy Policy

Last updated: 2025

We respect your privacy. This policy explains what data we collect, why we collect it, and how we handle it.

Information we collect

  • Account information (email, name)
  • Support email metadata and content you choose to sync
  • Usage and activity data to optimize syncing

How we use your information

  • Provide and improve SupportSeal services
  • Maintain security and prevent abuse
  • Offer optional AI‑assisted features with human‑in‑the‑loop controls

Data security

We use OAuth for Gmail and Outlook. We never store your email provider passwords. Access is limited, logged, and auditable.

Data retention

You can request deletion of your account and associated data at any time by contacting us at privacy@supportseal.com.

Contact

Questions about this policy? Email us at privacy@supportseal.com.